Cashforlaptops.com Reviews and Complaints

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Cashforlaptops.com Reviews

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  • Not an Ethical Company



    This company first quote me $160 for two Iphone 4s'. One of the phones had water damage the other one was in mint condition. It took a lot longer then the last company I used to get the phone and inspect it. I forgot to turn off the iphone finder on the mint condition phone - so my fault- we got that turned off after a couple days. Played phone tag a bit then once I got a hold of someone she said that she could only give me $25 for both phones! I asked if she was serious and she said yes $25 for both phones. I told her to send them back and that it was a rip off. And she said one... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    cweb789's Picture   cweb789    0 Comments   Comments
  • Don't fall for this company's high quotes for your old devices!



    On 10/29/2013 I received a shipping box and a quote from CASHFORIPHONES.COM for my iphone5. (which is not even a year old) The same day the i5 was bought it was put inside an expensive carrying case called the otter box which protects it from damage and what not. I took a lot of pictures of the phone before I shipped it to CASHFORIPHONES.COM because I wanted proof of the excellent condition it was in. (I will post pictures of the i5 that were taken the day I shipped it) I was quoted $325 on 10/29/2013 and shipped the phone out that very day. Fast forward to today 11/12/2013 when the... More...
    (Mobile Phones)
  • cashforlaptops.com



    I sent my iphone to these shysters. They quoted online $284. Everyone else was about $200. So I went with them. Their website looked ok. It took like nearly three weeks for them to "inspect it", and then I had to call them to "complete the process". I must have spent an hour on hold in total, calling them at least 4 times and sending them complaints in the meantime. When I finally got through, the dude told me that the price of my phone had dropped drastically and they could give me $120 only. I said "send it back", and magically he upped the price to... More...
    (Miscellaneous)
    term2's Picture   term2    0 Comments   Comments
  • Complaint



    I was quoted a price of $280 and sent my laptop in on 12/6/12. After checking my confirmation email several times to see the tracking process; it said it hadn't been received yet. So, I called the company to find out "it was picked up but not processed". After calling 3 more times to find out the hold-up, I was told it was scanned and I would receive a phone call in the next few days. Finally, on 12/20/12, I was told I would only be receiving a check of $100. No room for negotiation, nothing! This was a huge difference from the quoted price. I could understand some money... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    dustinfore's Picture   dustinfore    0 Comments   Comments
  • Don't use this company. Terrible experience.



    It took 30 days from when I sent my IPhone until I was contacted. They called me, put me on hold and disconnected me. When I called back there was a recording saying leave your name and number?? Was called again the next day and when I called back the guy was at lunch. Finally I spoke to him and he offered less than half their quote. Said the IPhone had scratches on it. Was in a protective case with screen protection. Looked brand new. They have their employees trained well. I would never use them or recommend them. More...
    (Mobile Phones)
    pittno1's Picture   pittno1    0 Comments   Comments
  • I think the negative reviews are misleading



    I sold my laptop at cashforlaptops.com and I actually never expected the positive experience I had with the website. Okay, I was expecting that the real value will be lower than the quote, others sites do that as well. When I got the quote, yes it was lower, but NOT ridiculously lower than some of what the other reviewers are saying. The laptop is also pretty much dead so why am I expecting for more? The give me the quote, they lowered it, fine. Other recommerce sites does that as well and I suspect that these big sites have big PR Firms to bury their negative reviews down. As for... More...
    (Internet - Sponsored by DIRECPATH)
  • Cashforlaptops.com is a scam!



    If I knew they were going to scam me, I would have just sent them the laptop to be recycled without any expectation that they would keep their word about renumeration. I'm not upset about the$30 they promised me, I'm more upset that they insulted my intelligence by having a representative contact me and recite an "over-rehearsed" line that my keyboard was worn, my screen was scratched, and their were other obvious signs of wear and tear. This was/is laughable, as the laptop I sent them was used less than 10 times, was kept in a protective case and had absolutely NO... More...
    (Miscellaneous)
    kswaugh's Picture   kswaugh    0 Comments   Comments
  • Broken Laptop



    I have a broken laptop that would be much pricey if i get it fixed. So, I sold my old laptop to CashforLaptops.com. There are few buttons to click at their site and i got the quote that I like. I know that because I haven't indicated much about my broken laptop the charge would get smaller or higher depending on the damage. As expected, they give me a lower quote but still competitive compared to the other sites giving the offer. Best price and good money. As promised they give my check instantly. I have few problems about the the customer service but not one would be bugged out... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • HP pavilion



    My laptop was in perfect condition with light signs of use. when sending it in i tried contacting the company numerous times and it took them two days after ups delivered my laptop to finally tell me they had received my laptop and were going to expect it then 30 minutes later they told me my screen was heavily scratched and buttons were heavily used dropping my original price of 230 to 120. i couldve gotten a better price telling them my whole screen didnt work. this company SUCKS dont ever use it. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    cescan3's Picture   cescan3    0 Comments   Comments
  • Scam



    original value of $87(cosmetic defects were stated) - turned in the working phone, working battery, original box, brand new sim card, charging cable, original manuals and after 3 days and several emails finally reached them to find out they were now only offering $40 due to the same minor cosmetic blemishes already stated - SCAMMERS!!!! Awful to work with - I plan to write a negative review on this company on any and every review website I can find! More...
    (Mobile Phones)
  • AWFUL! Don't use them



    I was offered $87 for my used but in decent condition 9700 bold - I sent it to them in the original box with an unused sim card, a working battery the charging cord and original manuals - they emailed me at least a dozen times saying they were trying to reach me when in fact they had not tried even once. It took me 3 full days of sitting on hold to get through to their purchasing department and when I finally did, I was told that due to some surface scratches on the case, my phone was only worth $40 - DON'T USE THESE SCAMMERS!!!! More...
    (Mobile Phones)
    KPage143's Picture   KPage143    0 Comments   Comments
  • SCAM



    I was quoted $84 for my HP Pavilion ZD8000 laptop, so I ordered a box and sent it to them. Approximately 10 days later, I received a call with an offer of $5. Needless to say, I was not happy. We finally agreed on a price of $30. I followed up by reporting them to the BBB and here is their reply: "Our website offers an estimate of what the device might be worth under ideal circumstances. We do receive devices which are still in the manufacturer's packaging with the seals still intact. For these devices, we pay the amount listed on the website. Anything outside of these... More...
    (Miscellaneous)
    sheralee1's Picture   sheralee1    0 Comments   Comments
  • scammers!!



    I sent me 1.5 year old laptop to cashforlaptops.com and was quoted 170$ for it which we were set on because we r planning for a baby. The only thing wrong with my laptop is a cracked screen which can be fixed for 50$ which is hard for us to even come by. I was so excited to get that amount and called them before they called me. I got allowed of Brian who is department manager and he tried to only give me 70$ because there was scratches all over it and the mouse wasn't working....the problem is there wasn't any scratches and the mouse worked before I sent that. He then tried to get... More...
    (Miscellaneous)
    beechesnhooes's Picture   beechesnhooes    1 Comments   Comments
  • Scam Business



    I had my two laptops sent in with an original quote totaling 150. Here's what happened after I submitted a request for the box. They will send you the free UPS return box within few days, super fast. They will send you a reminder email everyday, because they want your laptop in their hands as soon as possible. No kidding- everyday they will send you a notice. Then after I sent my laptops, I did not hear anything from them for more than 2 weeks. After I got the emails regarding confirmation of the finished inspection with no quote mentioned, I still did not hear back for... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    isyjiyong's Picture   isyjiyong    0 Comments   Comments
  • classic bait & switch



    i sent in a crappy laptop the first time and from $165 quoted, they offered $120 because of "scratches on the front and screen". i thought fine, it had scratches, i just want to get rid of the thing. a month ago i sent in a mint condition samsung omnia smartphone - barely used - always in silicon case and with a screen protector. cleaned to shine. sent it in original box with all accessories. quoted price $65. email device received, we'll contact you. one month later i called and asked why no one has spoken to me. in two days email - new offer $20. excuse me?!?! called... More...
    (Mobile Phones)
    selqniq's Picture   selqniq    1 Comments   Comments

Cashforlaptops.com Reviews By Product


Cashforlaptops.com Comments


dolgov says: (2 years ago)
 0
SCAAAMMM! Please, avoid it. Never received check, nor paypal like they promised.



selqniq says: (3 years ago)
 0
classic bait & switch.
i sent in a crappy laptop the first time and from $165 quoted, they offered $120 because of "scratches on the front and screen". i thought fine, it had scratches, i just want to get rid of the thing.

a month ago i sent in a mint condition samsung omnia smartphone - barely used - always in silicon case and with a screen protector. cleaned to shine. sent it in original box with all accessories. quoted price $65. email device received, we'll contact you. one month later i called and asked why no one has spoken to me. in two days email - new offer $20. excuse me?!?! called the hotline, left a message simply order number so and so, telephone number so and so, call me back. they called me back. first person wasn't "authorized" to do anything so i told her i wanted the device returned. she said she's not authorized to do that either and she'll have a manager call me. 2 minutes later the manager (i give her credit, she was very nice) i spoke to said inspector report says "scratches on back and screen". REALLY? i am starting to think there are no inspectors at that place because it all sounds oddly familiar. i told her politely that that's not true and why. i said all i wanted was a fair price for the device and i was not getting that so i wanted my device back and i'm done doing business with them. i told her i'd rather donate it to someone that can use it then give it to them for $20 and what they do is all kinds of illegal. all of a sudden she was authorized to offer me the full quoted price just to make me happy.

if they are trying to scam you, call them and be polite but firm. maybe take some pictures of the device condition before you send it.

bait & switch but i give them credit for one thing - they do answer their phones and call you back. it's much more than any of the other scams out there do.



Jmaguire13 says: (3 years ago)
 0
I sent my iPhone 3 gs in on Feb 26th and it is now March 9th--- no check, no email and no return call
An absolute scam!!!!
Avoid this company like the plague!



bala8 says: (4 years ago)
 0
I sent my dell inspiron 6000 with broken lcd screen got quote of 65 but they only offer 20 because they claim it had scatches on the front case I will not do business with them again be carefull or use laptop trader express



bdwarner says: (5 years ago)
 0
If you use cashforlaptops.com read all the fine print. I made the mistake of erasing and reformatting my hard drive and they deducted a lot from their original offer because I did not reinstall the OS. Even though I included all OS software and their site states that they will erase and reformat the hard drive when they get it. They also said that there was more than normal were and tear and the DC jack was loose. All this took a $360 quote down to $100. Be careful!!



megs says: (5 years ago)
 0
Was quoted $90 for my old laptop that works, good battery, and powercord. When they received the laptop they said that they would only give $20 for the laptop. They said that it was the condition I stated but that the computer was cracked. My computer was never cracked. It comes from an adult household and we don't throw our computers around. He also said that there was a lot of wear to the computer. Well its an OLD laptop what do you want. I put that in the comments before I sent it. I refused their offer and asked them to send the laptop back. They said they would charge $20 to send the laptop back which of course I fought. I looked all over their website and found there is no mention of a return fee and also quoted them word for word their policy on the matter. The guy who I spoke with "Gerome" got angry and started yelling that I was trying to scam them out of the $20 return fee and "I think I'm really smart looking through their terms and conditions because no one ever does that." He said he would send the laptop back free of charge. We received the laptop today and they removed the battery and replaced it with a dinged up battery that does not work and also switched out the power cord with one that is very very old. I had the battery and cord taped with a marker and this is not the items we received back. I have used another site laptopsforcash.com and received exactly what they promised without any problems. The other laptop was older with wear..was quoted $290 and that is exactly what I received. Stay away from cashforlaptops.com. They are not what they seem.




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