Reviews and Complaints

We are the online leader in resolving customer complaints.

* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business

Notice: Undefined index: company_owner in /home/measured/public_html/core/templates/company_profile.tpl.php on line 70
Companies Click Here
Reply Here
Claim your Business Free
Claim Your
Business Free
Write Reviews
Write Free
Submit Support Tickets to Companies
Support Tickets Reviews

Subscribe Subscribe: RSS 2.0 - Atom 1.0
  • Scam for Phones

    I recently went onto this website and received an estimate for $167 for my near perfect condition Iphone 5s -4 each and an Iphone 4. after receiving a quote for all 5 phones of over $700 for my 5 phones. After "inspecting my phones" they offered $13 for each of my phones!!! really for perfect Iphone 5's $13 freaking dollars. They are insane. I tried to complain and responded to send me back my phones. NO ANSWER tO emails!!! This is a FRAUD Scheme and will report their company to the attorney General. More...
    (Mobile Phones)
    navarrete's Picture   navarrete    1 Comments   Comments
  • CashForLapTops SCAM - DO NOT USE!!! Stay Away

    I had an Iphone 4S AT&T 16 GB white that was not in working order. A repair shop determined the motherboard had gone bad; however, because all other parts were in great shape, including a new back screen, they suggested that I sell the Iphone for parts only, and quoted a value worth $25-$60. I found your website online and decided to get a quote from you on the Iphone 4S. In the initial online form, I clearly provided information about the phone, i.e. not in working order, new back screen, and bad motherboard. Your quote advised I could get up to $75 for the phone. I received your... More...
    (Mobile Phones)
    bduncan35054's Picture   bduncan35054    2 Comments   Comments
  • Cash for my iphone

    This place is a total rip off they gave me a quote for over a hundred dollars for an iphone 4s and when I sent it in. I never heard from them. Finally I noticed a $17 amount from them sent to my Paypal account. I called them (it took 5 calls) and they claimed to have sent me emails lowering the quote because of damage on the iPhone (there was none) they said it was too late and if I wanted to disagree with the amount pd for the device I should have called them sooner. I was an idiot for going through here in the 1st place. I just hope someone will read this review and NOT GO HERE if you... More...
    (Mobile Phones)
    debintheweb's Picture   debintheweb    0 Comments   Comments
  • Do NOT do business with this company!!

    Sent over a laptop and 2 phones. When they sent the quote it was extremely lower than the original quote. Tried calling to decline the offer and was literally calling from morning to night. Never got past speaking to their customer service reps. I was constantly being disconnect because they have their phone system to automatically disconnect you after 10 mins. It was the worst experience ever. My advice to anyone who finds themselves in this situation is to file a report the Vegas Better Business Bureau(BBB). I got a call from the company within 48 hours. They of course apologized and then... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Jayperez's Picture   Jayperez    0 Comments   Comments
  • Total Scam - Iphone 4s

    This is the biggest scam ever. I was quoted $143 for my iPhone 4s and now that they have my phone they wanted to give me $14. There was absolutely nothing wrong with the phone. It was in almost perfect condition--never out of the best outerbox you can buy. I sent 4 emails telling them to return my device so I could send it to a reputable company like Gazelle. I called customer service 3 times and every time the call was disconnected because the wait was too long and they said to call back. Now, the customer service number does not even work. More...
    (Mobile Phones)
    gemstonenj's Picture   gemstonenj    0 Comments   Comments
  • Scam

    I was quoted $203 for my Samsung S4 in good condition, my phone was in excellent condition. I was sent an email stating I would get $30. I emailed back several times I wanted my phone back. I received an email stating to call customer service. THEY NEVER ANSWER THEIR PHONE. on the occasion I did get a live person I was on hold for 45 minutes and was told I waited too long, my phone was gone! Then he told me he would cut me another check for $20 to satisfy me! Cricket would have given me a trade in of $90. I told him I was on his website and I was still getting quoted $203. He said they... More...
    (Mobile Phones)

    STAY AWAY!!!!! I inquired on their website about selling my iPad 3 Wifi. I was quoted $213, far more than any other website, so of course I made arrangements for them to take it. Man am I sorry I did! I should have checked them out more thoroughly. I got my check today just over a week from when they received it and it was for $33.00. I about fell out of my chair. My iPad was kept in a carrier and gently used and I sent in the cord and plug as well. I called and after 10 minute wait,(approx. as their recording says), I got with a rep who transferred me to another department. After waiting... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    PDXTravel's Picture   PDXTravel    0 Comments   Comments
  • are a bunch of THIEVES! Beware!

    Got a quote for $230 for my iPhone 5 in pristine condition. Received a congrats message after hours on Fri. saying they were sending me $36, because phone was in terrible condition. I emailed immediately, saying I wanted my phone back. I got message back late Mon. saying I had to call and email was not sufficient. When I called I was placed on hold for over 30 minutes and could not get through. I call Tues and the service agent said I would not get my phone back and I had to accept the $36. She was INCREDIBLY rude. Stated the 3 day period to request phone return had passed. These... More...
    (Mobile Phones)
    RippedOffLA's Picture   RippedOffLA    0 Comments   Comments
  • Like new Samsung

    This is my email to CashForLaptops ... Ok Im done playing this game. This is not how to run a business. It was never mentioned in your adds that you will be keeping my phone with OPTIONS. I DO NOT WANT OPTIONS...The deal was cash for the phone. I have not been able to speak with a real person and I myself also have a job that I can NOT be wasting time on the phone! It is almost new phone. SEND MY PHONE BACK TO ME NOW AND MAKE SURE IT IS IN THE SAME CONDITION AS WHEN I SENT IT! I have proof of this perfectly working phone, all the pictures and statements of others. This is rediculus. You... More...
    (Mobile Phones)
    KKRASH10's Picture   KKRASH10    0 Comments   Comments
  • is such a deceitful scam!!!

    These people make promises and claims they do not adhere to. I sent in my mint condition I Phone 5 for which they "offered" $300...the same amount they posted to my Cahsforlaptops on line "account" be received either via my PayPal account or disbursed by check. After 2 l/2 weeks, they called with an offer of $20!!!! I spent hours on the phone with this company....absolutely getting nowhere. How people can do this for a living and rip people off every day is beyond my comprehension. I could never look in the mirror! I'm still awaiting the return of my phone,... More...
    (Mobile Phones)
    kpcdcass's Picture   kpcdcass    0 Comments   Comments
  • scam

    these people are scam artist and should be taken off the market the lie!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!....DO NOT I REPEAT DO NOT SEND YOUR EXPENSIVE GADGETS TO THEM AS THEY WILL RIP YOU OFF. THEY ARE VERY RUDE AND DONT ANSWER ANY QUESTIONS BECAUSE THEY KNOW THEY HAVE SCAMMED YOU. More...
    (Mobile Phones)
    SHAUNTE24's Picture   SHAUNTE24    0 Comments   Comments
  • Not an Ethical Company

    This company first quote me $160 for two Iphone 4s'. One of the phones had water damage the other one was in mint condition. It took a lot longer then the last company I used to get the phone and inspect it. I forgot to turn off the iphone finder on the mint condition phone - so my fault- we got that turned off after a couple days. Played phone tag a bit then once I got a hold of someone she said that she could only give me $25 for both phones! I asked if she was serious and she said yes $25 for both phones. I told her to send them back and that it was a rip off. And she said one... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    cweb789's Picture   cweb789    1 Comments   Comments
  • Don't fall for this company's high quotes for your old devices!

    On 10/29/2013 I received a shipping box and a quote from CASHFORIPHONES.COM for my iphone5. (which is not even a year old) The same day the i5 was bought it was put inside an expensive carrying case called the otter box which protects it from damage and what not. I took a lot of pictures of the phone before I shipped it to CASHFORIPHONES.COM because I wanted proof of the excellent condition it was in. (I will post pictures of the i5 that were taken the day I shipped it) I was quoted $325 on 10/29/2013 and shipped the phone out that very day. Fast forward to today 11/12/2013 when the... More...
    (Mobile Phones)

    I sent my iphone to these shysters. They quoted online $284. Everyone else was about $200. So I went with them. Their website looked ok. It took like nearly three weeks for them to "inspect it", and then I had to call them to "complete the process". I must have spent an hour on hold in total, calling them at least 4 times and sending them complaints in the meantime. When I finally got through, the dude told me that the price of my phone had dropped drastically and they could give me $120 only. I said "send it back", and magically he upped the price to... More...
    term2's Picture   term2    0 Comments   Comments
  • Complaint

    I was quoted a price of $280 and sent my laptop in on 12/6/12. After checking my confirmation email several times to see the tracking process; it said it hadn't been received yet. So, I called the company to find out "it was picked up but not processed". After calling 3 more times to find out the hold-up, I was told it was scanned and I would receive a phone call in the next few days. Finally, on 12/20/12, I was told I would only be receiving a check of $100. No room for negotiation, nothing! This was a huge difference from the quoted price. I could understand some money... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    dustinfore's Picture   dustinfore    0 Comments   Comments
  • Don't use this company. Terrible experience.

    It took 30 days from when I sent my IPhone until I was contacted. They called me, put me on hold and disconnected me. When I called back there was a recording saying leave your name and number?? Was called again the next day and when I called back the guy was at lunch. Finally I spoke to him and he offered less than half their quote. Said the IPhone had scratches on it. Was in a protective case with screen protection. Looked brand new. They have their employees trained well. I would never use them or recommend them. More...
    (Mobile Phones)
    pittno1's Picture   pittno1    0 Comments   Comments
  • I think the negative reviews are misleading

    I sold my laptop at and I actually never expected the positive experience I had with the website. Okay, I was expecting that the real value will be lower than the quote, others sites do that as well. When I got the quote, yes it was lower, but NOT ridiculously lower than some of what the other reviewers are saying. The laptop is also pretty much dead so why am I expecting for more? The give me the quote, they lowered it, fine. Other recommerce sites does that as well and I suspect that these big sites have big PR Firms to bury their negative reviews down. As for... More...
    (Internet - Sponsored by DIRECPATH)
  • is a scam!

    If I knew they were going to scam me, I would have just sent them the laptop to be recycled without any expectation that they would keep their word about renumeration. I'm not upset about the$30 they promised me, I'm more upset that they insulted my intelligence by having a representative contact me and recite an "over-rehearsed" line that my keyboard was worn, my screen was scratched, and their were other obvious signs of wear and tear. This was/is laughable, as the laptop I sent them was used less than 10 times, was kept in a protective case and had absolutely NO... More...
    kswaugh's Picture   kswaugh    0 Comments   Comments
  • Broken Laptop

    I have a broken laptop that would be much pricey if i get it fixed. So, I sold my old laptop to There are few buttons to click at their site and i got the quote that I like. I know that because I haven't indicated much about my broken laptop the charge would get smaller or higher depending on the damage. As expected, they give me a lower quote but still competitive compared to the other sites giving the offer. Best price and good money. As promised they give my check instantly. I have few problems about the the customer service but not one would be bugged out... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • HP pavilion

    My laptop was in perfect condition with light signs of use. when sending it in i tried contacting the company numerous times and it took them two days after ups delivered my laptop to finally tell me they had received my laptop and were going to expect it then 30 minutes later they told me my screen was heavily scratched and buttons were heavily used dropping my original price of 230 to 120. i couldve gotten a better price telling them my whole screen didnt work. this company SUCKS dont ever use it. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    cescan3's Picture   cescan3    0 Comments   Comments
  • Scam

    original value of $87(cosmetic defects were stated) - turned in the working phone, working battery, original box, brand new sim card, charging cable, original manuals and after 3 days and several emails finally reached them to find out they were now only offering $40 due to the same minor cosmetic blemishes already stated - SCAMMERS!!!! Awful to work with - I plan to write a negative review on this company on any and every review website I can find! More...
    (Mobile Phones)
  • AWFUL! Don't use them

    I was offered $87 for my used but in decent condition 9700 bold - I sent it to them in the original box with an unused sim card, a working battery the charging cord and original manuals - they emailed me at least a dozen times saying they were trying to reach me when in fact they had not tried even once. It took me 3 full days of sitting on hold to get through to their purchasing department and when I finally did, I was told that due to some surface scratches on the case, my phone was only worth $40 - DON'T USE THESE SCAMMERS!!!! More...
    (Mobile Phones)
    KPage143's Picture   KPage143    0 Comments   Comments
  • SCAM

    I was quoted $84 for my HP Pavilion ZD8000 laptop, so I ordered a box and sent it to them. Approximately 10 days later, I received a call with an offer of $5. Needless to say, I was not happy. We finally agreed on a price of $30. I followed up by reporting them to the BBB and here is their reply: "Our website offers an estimate of what the device might be worth under ideal circumstances. We do receive devices which are still in the manufacturer's packaging with the seals still intact. For these devices, we pay the amount listed on the website. Anything outside of these... More...
    sheralee1's Picture   sheralee1    0 Comments   Comments
  • scammers!!

    I sent me 1.5 year old laptop to and was quoted 170$ for it which we were set on because we r planning for a baby. The only thing wrong with my laptop is a cracked screen which can be fixed for 50$ which is hard for us to even come by. I was so excited to get that amount and called them before they called me. I got allowed of Brian who is department manager and he tried to only give me 70$ because there was scratches all over it and the mouse wasn't working....the problem is there wasn't any scratches and the mouse worked before I sent that. He then tried to get... More...
    beechesnhooes's Picture   beechesnhooes    1 Comments   Comments
  • Scam Business

    I had my two laptops sent in with an original quote totaling 150. Here's what happened after I submitted a request for the box. They will send you the free UPS return box within few days, super fast. They will send you a reminder email everyday, because they want your laptop in their hands as soon as possible. No kidding- everyday they will send you a notice. Then after I sent my laptops, I did not hear anything from them for more than 2 weeks. After I got the emails regarding confirmation of the finished inspection with no quote mentioned, I still did not hear back for... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    isyjiyong's Picture   isyjiyong    0 Comments   Comments
  • classic bait & switch

    i sent in a crappy laptop the first time and from $165 quoted, they offered $120 because of "scratches on the front and screen". i thought fine, it had scratches, i just want to get rid of the thing. a month ago i sent in a mint condition samsung omnia smartphone - barely used - always in silicon case and with a screen protector. cleaned to shine. sent it in original box with all accessories. quoted price $65. email device received, we'll contact you. one month later i called and asked why no one has spoken to me. in two days email - new offer $20. excuse me?!?! called... More...
    (Mobile Phones)
    selqniq's Picture   selqniq    1 Comments   Comments Reviews By Product Comments

debintheweb says: (4 weeks ago)
Do not do business with them. Please do your do diligence and read this companies reviews before sending them anything. I regret not looking into them before sending them anything. They totally ripped me off to the tune of $100.00

KKRASH10 says: (5 months ago)

Ok Im done playing this game. This is not how to run a business. It was never mentioned in your adds that you will be keeping my phone with OPTIONS. I DO NOT WANT OPTIONS...The deal was cash for the phone. I have not been able to speak with a real person and I myself also have a job that I can NOT be wasting time on the phone! It is almost new phone. SEND MY PHONE BACK TO ME NOW AND MAKE SURE IT IS IN THE SAME CONDITION AS WHEN I SENT IT! I have proof of this perfectly working phone, all the pictures and statements of others. This is rediculus. You have had the phone for almost three weeks.

bunnylove says: (7 months ago)
You guys are a piece of shit

vyhuynh says: (9 months ago)
It's SCAM company ! Never receive money or contact ! I will call 911 to let them know about this !

dolgov says: (3 years ago)
SCAAAMMM! Please, avoid it. Never received check, nor paypal like they promised.

selqniq says: (4 years ago)
classic bait & switch.
i sent in a crappy laptop the first time and from $165 quoted, they offered $120 because of "scratches on the front and screen". i thought fine, it had scratches, i just want to get rid of the thing.

a month ago i sent in a mint condition samsung omnia smartphone - barely used - always in silicon case and with a screen protector. cleaned to shine. sent it in original box with all accessories. quoted price $65. email device received, we'll contact you. one month later i called and asked why no one has spoken to me. in two days email - new offer $20. excuse me?!?! called the hotline, left a message simply order number so and so, telephone number so and so, call me back. they called me back. first person wasn't "authorized" to do anything so i told her i wanted the device returned. she said she's not authorized to do that either and she'll have a manager call me. 2 minutes later the manager (i give her credit, she was very nice) i spoke to said inspector report says "scratches on back and screen". REALLY? i am starting to think there are no inspectors at that place because it all sounds oddly familiar. i told her politely that that's not true and why. i said all i wanted was a fair price for the device and i was not getting that so i wanted my device back and i'm done doing business with them. i told her i'd rather donate it to someone that can use it then give it to them for $20 and what they do is all kinds of illegal. all of a sudden she was authorized to offer me the full quoted price just to make me happy.

if they are trying to scam you, call them and be polite but firm. maybe take some pictures of the device condition before you send it.

bait & switch but i give them credit for one thing - they do answer their phones and call you back. it's much more than any of the other scams out there do.

Jmaguire13 says: (4 years ago)
I sent my iPhone 3 gs in on Feb 26th and it is now March 9th--- no check, no email and no return call
An absolute scam!!!!
Avoid this company like the plague!

bala8 says: (5 years ago)
I sent my dell inspiron 6000 with broken lcd screen got quote of 65 but they only offer 20 because they claim it had scatches on the front case I will not do business with them again be carefull or use laptop trader express

bdwarner says: (5 years ago)
If you use read all the fine print. I made the mistake of erasing and reformatting my hard drive and they deducted a lot from their original offer because I did not reinstall the OS. Even though I included all OS software and their site states that they will erase and reformat the hard drive when they get it. They also said that there was more than normal were and tear and the DC jack was loose. All this took a $360 quote down to $100. Be careful!!

megs says: (6 years ago)
Was quoted $90 for my old laptop that works, good battery, and powercord. When they received the laptop they said that they would only give $20 for the laptop. They said that it was the condition I stated but that the computer was cracked. My computer was never cracked. It comes from an adult household and we don't throw our computers around. He also said that there was a lot of wear to the computer. Well its an OLD laptop what do you want. I put that in the comments before I sent it. I refused their offer and asked them to send the laptop back. They said they would charge $20 to send the laptop back which of course I fought. I looked all over their website and found there is no mention of a return fee and also quoted them word for word their policy on the matter. The guy who I spoke with "Gerome" got angry and started yelling that I was trying to scam them out of the $20 return fee and "I think I'm really smart looking through their terms and conditions because no one ever does that." He said he would send the laptop back free of charge. We received the laptop today and they removed the battery and replaced it with a dinged up battery that does not work and also switched out the power cord with one that is very very old. I had the battery and cord taped with a marker and this is not the items we received back. I have used another site and received exactly what they promised without any problems. The other laptop was older with wear..was quoted $290 and that is exactly what I received. Stay away from They are not what they seem.

Post a comment for

login with Facebook and share your reviews


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team